Last Updated: [11/20/2025]

Haus of FIDI (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use the Haus of FIDI App, book appointments, make purchases, or interact with us online or in person.

By using our website or app, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide services, maintain safety, and enhance your FIDI experience.

A. Personal Information Provided by You

Name

Email address

Phone number

Date of birth (when required for services)

Billing and payment information

Appointment history

Service preferences

Membership and loyalty program details

Consultation forms, health information voluntarily disclosed for services (skin conditions, allergies, sensitivities, etc.)

B. Automatically Collected Information

When you visit our website or use our app, we may automatically collect:

Device information

IP address

Browser type

App usage data

Cookies and tracking technologies

Location information (if you enable it)

C. Information from Third Parties

We may receive information from:

Payment processors

Booking and POS software

Social media platforms (if you connect accounts)

Analytics tools

2. How We Use Your Information

We use your information to:

Book, manage, and confirm appointments

Process payments and store payment preferences

Provide personalized service recommendations

Manage memberships, loyalty rewards, and promotions

Communicate updates, confirmations, and reminders

Send marketing emails and event announcements (you may opt out anytime)

Improve website and app functionality

Ensure safety, prevent fraud, and comply with legal requirements

We never sell personal information.

3. How We Share Your Information

We only share your data when necessary to provide a seamless experience.

We may share information with:

Payment processors (Stripe, Square, etc.)

Booking and POS systems

Email and marketing platforms

App hosting and software providers

Customer support and communication tools

Legal authorities, only when required by law

All third-party providers are required to protect your information and may only use it to perform services on our behalf.

4. Your Choices and Rights

Depending on your location, you may have the right to:

Access the personal information we have about you

Request corrections or updates

Request deletion of your information

Opt out of marketing communications

Disable cookies in your browser

Request a copy of your data

To exercise these rights, email us at: hello@hausoffidi.com

5. Data Security

We use industry-standard safeguards to protect your data, including:

Encrypted payment processing

Secure servers

Limited employee access

Authentication and authorization controls

While no system is 100% secure, we work to protect your information with the highest standards.

6. Children’s Privacy

Our services are not directed to children under 13.

We do not knowingly collect personal information from children.

If we become aware of unintended collection, we will delete the information promptly.

7. Cookies & Tracking Technologies

We use cookies to:

Keep you logged in

Personalize browsing

Analyze website/app performance

Improve user experience

You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our site or app may include links to third-party websites or services.

We are not responsible for their privacy practices.

We encourage you to review their policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy as our services evolve.

The “Last Updated” date will reflect the most recent changes.

Continued use of our website or app means you accept those updates.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Haus of FIDI

Email: hello@hausoffidi.com

Phone: 850-542-4320

Location: Pensacola, FL